The small type: if you should be looking for exclusive engagement ring or unique wedding gift, Leibish & Co. features a powerful supply of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run company happens to be operating online hookup sites since 1998 with a personal touch which has won recurring business worldwide. Leibish & Co. allows you purchase free rocks or to make use of their free of charge “Design a” instrument to bring your own ideal little bit of precious jewelry to life. With many years of expertise and solid workmanship under its strip, Leibish & Co. is found on the verge of expanding the supply to watches and various other add-ons.
Whenever Leibish Polnauer launched 1st on line diamond business in 1998, it got nearly the full time to publish a single image and explanation to his website â but he was a visionary which noticed potential for the fledgling realm of ecommerce. “When he views the possibility in a thought, he will try everything within his capacity to progress along with it,” mentioned Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced a fruitful, family-run procedure with his partner and children offering in authority positions. They’ve got grown a fruitful web based business with offices found throughout the world. Leibish & Co. is actually a leader in distinctive coloured diamonds and gems which happen to be difficult to find somewhere else. Its expensive diamonds may conflict-free, which can be a key point for all buyers.
“men and women arrived at all of us because they seek out one thing some various, some thing a bit more special than everybody else has actually,” Benji said.
While Leibish & Co. supplies top-notch traditional diamonds, the business focuses primarily on colorful, unique jewellery. Whenever requested why the company has these types of a higher consumer return price, Benji easily pinpoints the reason why.
“It is a variety of excellent services and products, great solution, and jewellery crafted toward greatest degrees of perfection,” he said. “The jewelry we make is certainly not your daily, mass-produced sort of product. Each piece is actually custom-made to perfectly fit the diamond or gemstone selected because of the client.”
Children Affair With individual Service
Leibish & Co. is actually a true family members business, with Leibish’s family playing important parts within the organization.
Leibish functions as Founder and President in the organization, while their spouse, Rosi, will be the company’ Activities management. Their unique oldest girl, Chavi, functions as the Lead Jewelry Designer â that’s a huge duty since custom precious jewelry comprises above 50% from the company’s company, Benji said.
Leibish’s eldest son, Yossi, may be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who’s a graduate from the Gemological Institute of The united states, may be the main Diamond Buyer when it comes down to organization. “Shmulik is, frankly, certainly one of most talented color diamond experts in the industry,” Benji stated.
Leibish’s boy Itzik will be the businesses COO and operates its nyc workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kids, may be the businesses CFO.
“As one of the longtime people in the group, I can tell you that, even though there isn’t any relation, they think about me, and others, part of their loved ones,” Benji said. “everyone bring our very own expertise towards the company, but work together to consistently develop the organization.”
Clients are also addressed like household at Leibish & Co., in which the business invests fuel into individual solution and sales. “If you have ever dealt with one specific representative, for instance, this is the same individual you can expect to usually cope with, whatever you are contacting or creating within,” Benji stated. “We don’t have confidence in passing clients around to various divisions when they’ve a concern or certain problem they would like to cope with.”
Clients result from all around the World
Leibish has actually a few various kinds of customers: you’ll find people, whom mostly shop through site, merchants, and people during the trade company, who typically look at the organizations primary offices in New York, Israel, and Hong-Kong.
Many Leibish & Co.’s customers are through the U . S .. Its then most popular market is actually Canada, with the uk, Australia, Hong-Kong, and rest of Europe.
Consumers at each period of life shop at Leibish & Co., though the majority are involving the years of 35 and 54, Benji said. Additionally, the company garners about 300,000 internet site visits monthly â and keeps most of its customers finding its way back.
“With over a 70per cent return consumer rating, we remain among the most popular organizations in our market,” he stated.
Colourful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. carries top-quality jewelry, and maintains inventory mobility, specifically for internet based customers, Benji mentioned. The business carries countless loose expensive diamonds and important gemstones, but their essential goods are customized jewelry designs.
“We keep a big assortment of multicolor diamond and gem stone jewelry, with some on the rarest colors previously viewed,” he said. “we’re known most readily useful by our very own bread-and-butter services and products â yellow diamond and green diamond involvement bands. But we offer diamond jewelry of virtually every tone, and priceless gemstones â including sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, as well, but our very own expertise is in the realm of color.”
For clients who possess one thing in mind and require help rendering it possible, Leibish & Co. offers a “Design yours” jewellery instrument, which Benji mentioned is its top item.
“Naturally, when looking for an unique portion, men and women often wish particular stones and setting styles they have already dropped deeply in love with,” the guy said. The “Design your own personal” tool enables customers to build a bit using the material, placing, and metal of the option.
“it permits these to bring their particular goals to life â with these knowledge in design,” Benji told you.
Add-ons & New on the web Tools available for Leibish & Co.
whilst appears toward the near future, Leibish & Co. is actually gradually shifting toward higher-ticket products and more item diversity. The organization seems comfy branching over to new product lines because of the commitment and passion it relates to perfect the existing designs.
“We have discussed bringing in a variety of extras â for example deluxe watches, handbags, and even pens,” Benji mentioned. “But we decided to hold back until we initial perfected the major type of item, in fact it is expensive jewelry.”
Leibish & Co. is also looking for ways to carry on mastering its prominent site, as well. One of the ways it plans to improve its on the web experience is through introducing enhanced fact features, that will offer digital buyers a lot more of an in-store experience.
As an organization using its roots in colourful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal business which views modification once the exception to this rule, maybe not the guideline.